Recent Posts

While I was Sleeping My home Flooded.

3/18/2022 (Permalink)

kitchen missing cabinets. Framing is exposed. No flooring. SERVPRO of Highland / N. Redlands is a 24/7 company. Always ready to help you when you most need it.

"When I woke up this morning there was water everywhere," Mrs. Joyce, the homeowner explained to us when we arrived at the scene.  Her dishwasher gasket seal broke during the night and caused huge water damage throughout her entire home. Thankfully she knew what to do. She said this wasn't her first rodeo.  Mrs. Joyce experienced something similar several years ago unfortunately. SERVPRO of Highland / North Redlands is the first company that came to mind. It's funny how you see these things happen in movies with the soapy water coming out and everyone is laughing. Unfortunately, it's not the same in real life. Due to the water damage, Mrs. Joyce's entire kitchen and living areas had to be torn out. SERVPRO of Highland / North Redlands quickly went into action. They stored her belongings in containers to keep them clean during the demolition and reconstruction phase of the job. All damaged walls, cabinets, carpets and tile were removed. SERVPRO ensures to work fast and efficiently.  After the home was cleaned out, we set our industrial strength dehumidifiers and air blowers. This will prevent mold and harmful bacteria from forming. Once everything is cleared and dried, we proceed with reconstruction.  When water damage happens to your home Call SERVPRO of Highland / North Redlands to help make things look "Like it never even happened."

Let's Check Our Smoke Detectors.

3/18/2022 (Permalink)

Our rep Nancy standing on a ladder checking our smoke detectors. Wearing yellow heels. Take a minute to check on your smoke detectors. It can save you and your family in case of a fire.

Have you checked your smoke detectors lately? No? It’s so quick and easy! Check your detectors with us!

First, if you’re not able to reach the detectors, grab a small stepping stool or ladder like our marketing rep Nancy in the photo. And of course, put on your banana heels while you’re at it! After, on the smoke detector should be a small test button. Press & hold the test button & after a few seconds you should hear a loud ear-piercing siren. Did you lose your hearing? That means your detector is working properly! If you don’t hear the siren or if it sounds weak it could be that you need to replace the batteries. As you can see ours is working fine!

Functional smoke detectors are very important to have in your home. They can help warn your family in time in case there is a fire this way you can safely exit the home.  According to the National Fire Protection Association three out of five home fire deaths are a result from fires without working smoke detectors. 

Source: National Fire Protection Association  

Next time you are home check your smoke detectors and feel safe going to sleep that you have a working smoke alarm. 

When is the Last Time You Cleaned Your Air Ducts?

11/18/2021 (Permalink)

Air duct full of black dirt, dust and soot. Call your local experts at SERVPRO of Moreno Valley to inspect your air ducts and make sure you are breathing in clean air.

At SERVPRO of Moreno Valley we believe Air Ducts and HVAC systems are a big important factor after a fire or water loss has occurred in a home. 

When was the last time you cleaned your air ducts? This air duct is just a sample of what you're breathing in when your AC is running. Scary? Well, just imagine this and a fire happening in your home. The air ducts get filled with smoke and soot from the fire. Adding to whatever is already living in there, Ewww!! Just imagine if water got in there! Yuck! 

Air ducts are a home for dirt, pet dander, new construction dust and more. By cleaning your air ducts, you are eliminating pounds of dust and microbial growth. Leaving your home with clean air and helping your HVAC system run more efficiently. 

SERVPRO of Moreno Valley knows after a fire or water loss to clean and sanitize the air ducts and HVAC system. Our team uses top of the line equipment to remove all hazardous materials and moisture trapped in the system. 

Our team can get the job done quickly and efficiently, so you can return to your daily routine in no time. "Like it never even happened."

Woke up to a big surprise!

11/18/2021 (Permalink)

Stair case missing lower parts of drywall due to water damage. Don't Panic Call SERVPRO of Moreno Valley when ever you need emergency services for your home.

What do you do if you wake up to your home flooded by water damage? Let’s say, one morning you wake up and discover a broken pipe in your kitchen. There’s standing water all over your home and you are unsure what to do. First thing’s first, PANIC! Just kidding, first things first shut off the main water line to prevent further damages. Next, take pictures and document everything without touching the damage to prevent insurance coverage denial. Our staff are trained to assist our customers with opening their insurance claims. So don’t hesitate to ask! Fun facts about home water damage:

-Mold can begin growing in as little as 24 hours

-Even the smallest crack in a pipe can spill 250 gallons of water a day

-Floodwater can be electrically charged – and deadly

-Even fresh water can turn into a biohazard over time

These are great examples of why SERVPRO of Moreno Valley should always be your number one point of contact for all your water damage needs. We know it’s not easy to deal with these unexpected life experiences, however, with SERVPRO of Moreno Valley by your side you will know right away that we're there to help save the day. Also, don’t forget about the rebuild needed after mitigation is complete. Need a contractor? Stay tuned, SERVPRO of Moreno Valley also provides the rebuild. One stop shop!!

OMG! What is that? insulation? mold?

2/3/2021 (Permalink)

Brown mold mushrooms seeping through the door casing. Mold Mushrooms invade this home from the inside out.

With our very busy lives it is easy to overlook simple things like small water leaks, mold, or even smells. 

I am one of those persons that is so busy every day that I rarely notice anything around the house until it's very visible or too late. Just like this picture, the homeowner just thought it was something like insulation, never gave it any thought until it grew. It turned out to be mold mushrooms growing inside her walls eek!!

I am going to give you quick tips on what to be looking for to prevent severe mold damage. 

  1. Check underneath all your faucets in your home for small leaks. leaks equals mold. 
  2. Look underneath your faucets to see if you see signs of past water damage. 
  3. Look at your ceilings and check for brown/black spots, bubbling or chipped paint.

A slow leak can cause serious damage if left unchecked. Like in this picture, for example. The slow leak was from the restroom upstairs. When SERVPRO of Moreno Valley arrived to inspect the home, we found a mold infestation inside the walls. Our team worked fast to remove all the mold and get the home back to normal “Like it never even happened.” 

If you suspect you have a mold issue,, call SERVPRO of Moreno Valley right away. Our technicians will inspect your home, locate where the issue is coming from, and fix it. 

Beep Beep! Today We Picked Up Our New Commercial Van,

1/28/2021 (Permalink)

New grey commercial van sitting in our parking lot. Our new commercial van. Welcome to the SERVPRO family of Moreno Valley.

Our SERVPRO family of Moreno Valley keeps growing both in and out. Today we welcome this beauty. She came out of the dealership straight to our warehouse where we all welcomed her. She still needs her SERVPRO colors, but it will get there. She will join the rest of the team and help our technicians get to their emergency calls as quickly as possible. We can’t wait to see her in action. 

We feel extremely blessed to keep adding to the team. As our crew grows, so does our equipment and work. Thankfully, we had an impressive start in this new 2021 and are hoping to keep the momentum going. We are an essential business and are taking all precautions to stay healthy so we can keep working for you. Our goal is to keep serving our town, even during this pandemic. When a water or fire emergency strikes, we want to be available for you. We take pride in answering to a job as quickly as possible, and our new commercial van will help us achieve that. Cheers to our growing team and better year!

Let's shake off 2020 and start fresh in 2021

1/5/2021 (Permalink)

Our SERVPRO team standing in front of a Christmas tree happily. Our SERVPRO team of Moreno Valley will always treat you like family.

As we happily enter this new year, we want to take a minute to appreciate all the accomplishments we had, even during a pandemic that has been relentless and difficult for everyone in the world. 2020 was such a crazy year it made everyone appreciate what we already had like our family, health, work and toilet paper. What was that all about, right?  Our office had an amazing year, even with all the shutdowns, coronavirus scares, fires, crazy elections, Lysol and hand sanitizer outages. Our office still managed to hire new employees, market, met deadlines, buy a new company car and even kept working through the scare while wearing a facemask of course. We are very thankful to have an amazing team because without them none of this would have been possible.  SERVPRO of Moreno Valley is setting new exciting goals and will work hard to achieve them. Our team has been and will continue to work hard to keep our clients, agents, and adjusters happy through these unfortunate events we are facing. We know better days are coming and are very excited. 2021 will make 2020 feel "Like it never even happened."

Thankful for our SERVPRO family.

11/20/2020 (Permalink)

Our SERVPRO team enjoying their Thanksgiving dinner around our fully decorated table. From our SERVPRO family to yours we give thanks and wish everyone a safe and healthy Thanksgiving.

There is no stopping our green team, we have been working relentlessly to help our community. Through the shutdowns due to COVID-19 virus outbreaks, storms, crazy winds, scorching heat from all the wildfires, and floods. We have overcome obstacles with a big smile underneath our face masks. We are thankful and grateful to be able to work and provide for our families, we will continue to pray for better days. From our SERVPRO family to yours we give thanks and wish everyone a safe and healthy Thanksgiving. Together we will get through this.

SERVPRO of Moreno Valley in Riverside, CA.

9/2/2020 (Permalink)

Burned room missing walls and black soot everywhere. Disasters can happen at any time, make SERVPRO of Moreno Valley your #1 first response choice.

The fire happened around 10 am while the homeowner was home. By the time she noticed, it had already been too late. In just two minutes a fire can become life-threatening. In five minutes a residence can be engulfed in flames. Thankfully firefighters arrived at the scene and were able to put it out before it could spread any further. Neighbors explained that there was fire coming out of the windows and there was a lot of black smoke everywhere. 

Thankfully the homeowner made it out safe and had no injuries. SERVPRO of Moreno Valley was dispatched onsite. We arrived shortly after and made sure the home was safe to enter to inspect. We boarded up the home to prevent anyone from entering and made arrangements with the homeowner to get started on the fire mitigation process.

We returned the next morning to begin the process. We provided a full content inventory to advise the homeowner of her salvageable/ non-salvageable items. The homeowner was distraught but was thankful that SERVPRO of Moreno Valley was there to help during this difficult time. The homeowner expressed "You guys are my heroes and I don't know what I would have done without your help!" 

When disasters strike, make SERVPRO of Moreno Valley your #1 first response team. we’ll be sure to make it “Like it never even happened.”

24 Hour emergency water damage services

9/1/2020 (Permalink)

Framing showing in the Kitchen missing walls, cabinets, floors. This home suffered from severe water damage. SERVPRO of Moreno valley will restore the home to normal "Like it never even happened."

SERVPRO of Moreno Valley is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today – (951) 756-2943

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Moreno Valley has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)? SERVPRO of Moreno Valley specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
  • About SERVPRO of Moreno Valley