Recent Posts

Let's shake off 2020 and start fresh in 2021

1/5/2021 (Permalink)

Our SERVPRO team standing in front of a Christmas tree happily. Our SERVPRO team of Moreno Valley will always treat you like family.

As we happily enter this new year, we want to take a minute to appreciate all the accomplishments we had, even during a pandemic that has been relentless and difficult for everyone in the world. 2020 was such a crazy year it made everyone appreciate what we already had like our family, health, work and toilet paper. What was that all about, right?  Our office had an amazing year, even with all the shutdowns, coronavirus scares, fires, crazy elections, Lysol and hand sanitizer outages. Our office still managed to hire new employees, market, met deadlines, buy a new company car and even kept working through the scare while wearing a facemask of course. We are very thankful to have an amazing team because without them none of this would have been possible.  SERVPRO of Moreno Valley is setting new exciting goals and will work hard to achieve them. Our team has been and will continue to work hard to keep our clients, agents, and adjusters happy through these unfortunate events we are facing. We know better days are coming and are very excited. 2021 will make 2020 feel "Like it never even happened."

Let's Check our Smoke Detectors Together.

11/20/2020 (Permalink)

Nancy wearing her banana yellow heels while on a step ladder pointing to a smoke detector. Green wall in the background. Checking your smoke detectors can help save you and your family's lives.

Have you checked your smoke detectors lately? No? It’s so quick and easy! Check your detectors with us!

First, if you’re not able to reach the detectors, grab a small stepping stool or ladder like our marketing rep Nancy in the photo. And of course, put on your banana heels while you’re at it! After, on the smoke detector should be a small test button. Press & hold the test button & after a few seconds you should hear a loud ear piercing siren. Did you lose your hearing? That means your detector is working properly! If you don’t hear the siren or if it sounds weak it could be that you need to replace the batteries. As you can see ours is working fine!

Functional smoke detectors are very important to have in your home. They can help warn your family in time in case there is a fire this way you can safely exit the home.  According to the National Fire Protection Association three out of five home fire deaths are a result from fires without working smoke detectors. 

Source: National Fire Protection Association  

Next time you are home check your smoke detectors and feel safe going to sleep if you have a working smoke alarm.

I just woke up and there was water everywhere!!!!

11/20/2020 (Permalink)

Our green SERVPRO Truck sitting in front of a 2 story home. SERVPRO of Moreno Valley has arrived and saved the day. If you have a leaky pike who are you gonna call? Call SERVPRO of Moreno Valley.

What do you do if you wake up to your home flooded by water damage? Let’s say, one morning you wake up and discover a broken pipe in your kitchen. There’s standing water all over your home and you are unsure what to do. First thing’s first, PANIC! Just kidding, first things first shut off the main water line to prevent further damages. Next, take pictures and document everything without touching the damage to prevent insurance coverage denial. Our staff are trained to assist our customers with opening their insurance claims. So don’t hesitate to ask! Fun facts about home water damage:

-Mold can begin growing in as little as 24 hours

-Even the smallest crack in a pipe can spill 250 gallons of water a day

-Floodwater can be electrically charged – and deadly

-Even fresh water can turn into a biohazard over time

These are great examples of why SERVPRO of Moreno Valley should always be your number one point of contact for all your water damage needs. We know it’s not easy to deal with these unexpected life experiences, however, with SERVPRO of Moreno Valley by your side you will know right away that we're there to help save the day. Also, don’t forget about the rebuild needed after mitigation is complete. Need a contractor? Stay tuned, SERVPRO of Moreno Valley also provides the rebuild. One stop shop!!

Thankful for our SERVPRO family.

11/20/2020 (Permalink)

Our SERVPRO team enjoying their Thanksgiving dinner around our fully decorated table. From our SERVPRO family to yours we give thanks and wish everyone a safe and healthy Thanksgiving.

There is no stopping our green team, we have been working relentlessly to help our community. Through the shutdowns due to COVID-19 virus outbreaks, storms, crazy winds, scorching heat from all the wildfires, and floods. We have overcome obstacles with a big smile underneath our face masks. We are thankful and grateful to be able to work and provide for our families, we will continue to pray for better days. From our SERVPRO family to yours we give thanks and wish everyone a safe and healthy Thanksgiving. Together we will get through this.

SERVPRO of Moreno Valley in Riverside, CA.

9/2/2020 (Permalink)

Burned room missing walls and black soot everywhere. Disasters can happen at any time, make SERVPRO of Moreno Valley your #1 first response choice.

The fire happened around 10 am while the homeowner was home. By the time she noticed, it had already been too late. In just two minutes a fire can become life-threatening. In five minutes a residence can be engulfed in flames. Thankfully firefighters arrived at the scene and were able to put it out before it could spread any further. Neighbors explained that there was fire coming out of the windows and there was a lot of black smoke everywhere. 

Thankfully the homeowner made it out safe and had no injuries. SERVPRO of Moreno Valley was dispatched onsite. We arrived shortly after and made sure the home was safe to enter to inspect. We boarded up the home to prevent anyone from entering and made arrangements with the homeowner to get started on the fire mitigation process.

We returned the next morning to begin the process. We provided a full content inventory to advise the homeowner of her salvageable/ non-salvageable items. The homeowner was distraught but was thankful that SERVPRO of Moreno Valley was there to help during this difficult time. The homeowner expressed "You guys are my heroes and I don't know what I would have done without your help!" 

When disasters strike, make SERVPRO of Moreno Valley your #1 first response team. we’ll be sure to make it “Like it never even happened.”

24 Hour emergency water damage services

9/1/2020 (Permalink)

Framing showing in the Kitchen missing walls, cabinets, floors. This home suffered from severe water damage. SERVPRO of Moreno valley will restore the home to normal "Like it never even happened."

SERVPRO of Moreno Valley is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help Call Today – (951) 756-2943

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Moreno Valley has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)? SERVPRO of Moreno Valley specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.
  • About SERVPRO of Moreno Valley

We are Cleaning Experts

9/1/2020 (Permalink)

Candy jar and sanitizing canister with business cards on a desk. Working together we can fight the spread of Covid-19.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – [SERVPRO of Moreno Valley, 951-756-2943]

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

Certified: SERVPRO Cleaned – a defensive cleaning program

9/1/2020 (Permalink)

Table tent signs describing the Certified: SERVPRO Cleaned program on top of a wooden table. Our defensive cleaning program gives your business a way forward by providing your employees and customers ongoing safety and assuredness.

Let us help you get back to business

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Extensive training and specialized products

As the #1 choice in cleanup and restoration*, we stand on more than 50 years of experience and expertise to help your business become Certified: SERVPRO Cleaned.  Beyond fire & water, SERVPRO professionals are trained and experienced in biohazard decontamination and chemical spills – always adhering to the cleaning and decontamination standards set by the Centers for Disease Control and Prevention and local authorities. 

From formulating and creating our proprietary cleaning products, like SERVPROXIDE, at our headquarters in Gallatin, TN, to taking the utmost care while disinfecting, we will ensure you and your business are set up to inspire consumer confidence as the economy continues to reopen.

3 C’s – Consult, Clean, and Certify

When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. We’ve cleaned up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects our unique experiences and capabilities. The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

  • Consult – Every business is different, which is why you’ll be assigned a Cleaning Protocol Consultant who understands your business and will create a cleaning program to meet your specific needs. This program will be developed based on your business type, size of space, amount of high frequency touchpoints, foot traffic and congestion points.
  • Clean – Based on your specific business needs, your location will undergo a thorough, deep clean, using exclusive cleaning products, according to protocols set forth by the CDC. Our employees have years of experience, and we will go beyond the scope of work that regular janitorial staff perform. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials.  In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. 
  • Certify - Once your business location has been Certified: SERVPRO Cleaned, you will gain access to proprietary signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned, but that your location is being cleaned regularly at this standard.

Call today for a Certified: SERVPRO Cleaned consultation

We’re Here to Help – 24 hours a day, seven days a week – until life is back to normal in the communities we all call home.

Call SERVPRO of Moreno Valley today at  951-756-2943 for your Certified: SERVPRO Cleaned consultation.

* #1 Choice in cleanup & restoration based Commercial Attitude & Usage Tracking study. Polling 816 commercial business decision makers on first choice for future needs related to cleanup & restoration work. Study conducted by C&R Research: October 2019

Certified: SERVPRO Cleaned means professionally trained SERVPRO franchises perform the requested cleaning, sanitizing and disinfection services according to proprietary SERVPRO protocols and recognized industry and CDC standards with EPA approved cleaning products to deliver a SERVPRO certified cleaning experience.  Each SERVPRO franchise is independently owned and operated.

I just woke up and there is water everywhere!!!!

9/1/2020 (Permalink)

Little Blue Home with our SERVPRO lawn sign displayed in the front yard. This home was saved from water damage by SERVPRO of Moreno Valley.

What do you do if you wake up to your home flooded by water damage? Let’s say, one morning you wake up and discover a broken pipe in your kitchen. There’s standing water all over your home and you are unsure what to do. First thing’s first, PANIC! Just kidding, first things first shut off the main water line to prevent further damages. Next, take pictures and document everything without touching the damage to prevent insurance coverage denial. Our staff are trained to assist our customers with opening their insurance claims. So don’t hesitate to ask! Fun facts about home water damage:

-Mold can begin growing in as little as 24 hours

-Even the smallest crack in a pipe can spill 250 gallons of water a day

-Floodwater can be electrically charged – and deadly

-Even fresh water can turn into a biohazard over time

These are great examples of why SERVPRO of Moreno Valley should always be your number one point of contact for all your water damage needs. We know it’s not easy to deal with these unexpected life experiences, however, with SERVPRO of Moreno Valley by your side you will know right away that we're there to help save the day. Also, don’t forget about the rebuild needed after mitigation is complete. Need a contractor? Stay tuned, SERVPRO of Moreno Valley also provides the rebuild. One stop shop!!